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	1.	Quality: sustaining customer service /by Lynda King Taylor by Lynda King Taylor by Taylor, Lynda King Series: Sunday Times "Business Skills" Material type: Book Publication details: London Century Business 1993 Availability: Items available for loan: Computer Science and Automation (1)Call number: 658.82 N93. Place hold
	2.	Value proposition design: How to create products and services customers want by Alex Osterwalder et al. by Osterwalder, Alex Bernarda, Greg; Smith, Alan Pigneur, yves Material type: Book Publication details: New Delhi Wiley 2014 Availability: Items available for loan: Centre for Product Design and Manufacturing (1)Call number: 658.4012 P14 (CPDM). Place hold
	3.	Are you the next ceo ? by Kolluru,Prashanthi Publication details: Tamil Nadu: Notion press, 2021 Availability: Items available for reference: JRD Tata Memorial Library: Not For Loan (1)Call number: 658.4095 KOL.
	4.	Made in India by Pingali, Srinivas R Pingali, Srinivas R Publication details: Chennai: Notion press, 2019 Availability: Items available for reference: JRD Tata Memorial Library: Not For Loan (1)Call number: 658.4095 PIN.

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