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	1.	Benchmarking: a tool for continuous improvement /C.J. McNair and Kathleen H.J. Leibfried by McNair, C.J Leibfried, Kathleen H.J Series: Coopers and Lybrand Performance Solutions Series Material type: Book Publication details: Essex Junction Omneo 1992 Availability: Items available for reference: Computer Science and Automation: Not for loan (1)Call number: 658.4012 N92.
	2.	Developing strategies for competitive advantage /ed. by Patrick McNamee by McNamee, Patrick Series: Best of Long Range Planning Material type: Book Publication details: Oxford Pergamon Press 1990 Availability: Items available for reference: Computer Science and Automation: Not for loan (1)Call number: 658.4012 N90.

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