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Implementing digital reference services Setting standards and making it real ed by R David Lankes, Charles R Mcclure and Melissa G by
Material type: Text Text
Publication details: London Facet Publishing 2003
Availability: Items available for loan: JRD Tata Memorial Library (1)Call number: 025.527 P03.

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2.
Metadata by Series: The MIT Press Essential Knowledge Series
Publication details: Cambridge : MIT Press, 2015
Availability: Items available for loan: JRD Tata Memorial Library (1)Call number: 025.3 POM.

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