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	1.	Implementing digital reference services Setting standards and making it real ed by R David Lankes, Charles R Mcclure and Melissa G by Lankes, R David Mcclure, Charles R Gross, Melissa Pomerantz Jeffrey Material type: Text Publication details: London Facet Publishing 2003 Availability: Items available for loan: JRD Tata Memorial Library (1)Call number: 025.527 P03. Place hold
	2.	Virtual reference desk Creating a reference future ed by R. David Lankes, et al by Lankes, R. David, ed Abels, Eileen G., ed White, Marilyn Domas, ed Haque, Saira N., ed Material type: Text Publication details: London Facet Publishing 2006 Availability: Items available for loan: JRD Tata Memorial Library (1)Call number: 025.520285 P06. Place hold
	3.	Implementing digital reference services: Setting standards and making it real ed by R David Lankes., et all. by Lankes, R David ed Material type: Text Publication details: London Facet Publishing 2003 Availability: Items available for loan: JRD Tata Memorial Library (1)Call number: 025.524 P03. Place hold
	4.	Atlas of new librarianship by Lankes, R. David Material type: Text; Format: print ; Literary form: Not fiction Publication details: Cambridge : MIT press, 2016 Availability: Items available for loan: JRD Tata Memorial Library (1)Call number: 020.1 LAN. Place hold

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