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1.
Business process benchmarking: finding and implementing best practices /Robert C Camp by
  • Camp, Robert C
Material type: Text Book
Publication details: Milwaukee ASQC Quality Press 1995
Availability: Items available for reference: Computer Science and Automation: Not for loan (1)Call number: 658.562 N952.

2.
Customer and market-driven quality management /Johnson A Edosomwan by
  • Edosomwan, Johnson A
Material type: Text Book
Publication details: Milwaukee ASQC Quality Press 1993
Availability: Items available for reference: Computer Science and Automation: Not for loan (1)Call number: 658.562 N937.

3.
Management by policy: how companies focus their total quality efforts to achieve competitive advantage by
  • Collins, Brendan
  • Huge, Ernest
Material type: Text Book
Publication details: Milwaukee ASQC Quality Press 1993
Availability: Items available for reference: Computer Science and Automation: Not for loan (1)Call number: 658.562 N938.

4.
Reengineering organization: a step-by-step approach to corporate revitalization / by Jeffrey N Lowenthal by
  • Lowenthal, Jeffery N
Material type: Text Book
Publication details: Milwaukee ASQC Quality Press 1994
Availability: Items available for loan: JRD Tata Memorial Library (1)Call number: 658.4063 N943.

5.
Statistical problem solving /Wendell E Carr by Wendell E. carr by
  • Carr, Wendell E
Series: Quality and Reliability 33
Material type: Text Book
Publication details: Milwaukee ASQC Quality Press 1992
Availability: Items available for loan: JRD Tata Memorial Library (1)Call number: 519.502462 N92.

6.
Quality management handbook ed. by Loren Walsh, Ralph Wurster and Raymond J.Kimber by
  • Walsh, Loren., ed
  • Wurster, Ralph., ed
  • Kimber, Raymond J., ed
Material type: Text Book
Publication details: New York ASQC Quality Press 1986
Availability: Items available for reference: JRD Tata Memorial Library: Not for loan (1)Call number: 658.562 N86 "R".

7.
Competitive product development A quality approach to succeeding in the 90s and beyond by Rudolph G Boznak and Audrey K Decker by
  • Boznak, Rudolph G
  • Decker, Audrey K
Material type: Text Book
Publication details: Milwaukee ASQC Quality Press 1993
Availability: Items available for loan: JRD Tata Memorial Library (1)Call number: 658.575 N931.

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