Bendell, Tony. <br/><br/>
Quality: measuring and monitoring /by Tony Bendell, John Kelly, Ted Merry 

 - London  Century Business  1993 
 - ix, 302p 
 - Sunday Times "Business Skills" .
<br/><br/><label>ISBN: </label>071265514X 
<br/><br/><label>Dewey Class. No.: </label>658.562  / N935