Akao, Yoji. <br/><br/>
Quality fuction development  Integrating customer requirements into product design. 
by Yoji Akao 
 - Portland  Productivity Press  1988 
 - xviii, 369p. 
<br/><br/><label>ISBN: </label>0915299410 
<br/><br/><label>Dewey Class. No.: </label>658.5752  / N88