Ishikawa, Kaoru. <br/><br/>
What is total quality control: the Japanese way 

 - New Jersey  Prentice-Hall  1985 
 - xiv, 215p 
 - Prentice Hall Business Classics .
<br/><br/><label>ISBN: </label>013952441X 
<br/><br/><label>Dewey Class. No.: </label>658.562  / N851