TY  - BOOK
AU  - Crosby, Philip B.
TI  - Quality is free
SN  - 0451625854
U1  - 658.562 CRO 
PY  - 1980///
CY  - New York
PB  - Mentor
KW  - Quality control
KW  - Business management
KW  - Productivity and efficiency
N1  - Includes index
ER  -