Franceschini, Fiorenzo <br/><br/>
Management by Measurement [electronic resource]  Designing Key Indicators and Performance Measurement Systems 
by Fiorenzo Franceschini and Maurizio Galetto 
 - Berlin  Springer  2007 
<br/><br/> http://dx.doi.org/10.1007/978-3-540-73212-9 
<br/><br/><label>Dewey Class. No.: </label>658.4013  / (e-book)