Juran, J M. <br/><br/>
Juran on quality by design  The New steps for planning quality into goods and services 
by J M Juran 
 - New York  Free Press  1992 
 - vi, 538p. 
<br/><br/><label>ISBN: </label>0029166837 
<br/><br/><label>Dewey Class. No.: </label>658.562  / N923;1