TY  - BOOK
AU  - Cortada, James.W.
AU  - Woods, John.A.
TI  - McGraw-Hill encyclopedia of quality terms and concepts /James W.Cortada, John A. Woods
SN  - 007024099X
U1  - 658.56203 
PY  - 1995///
CY  - New York
PB  - McGraw-Hill
ER  -