Guide to TQM in service industries (Record no. 79671)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00604nam a2200193Ia 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9283311299 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.562 |
| Item number | N962 |
| 245 ## - TITLE STATEMENT | |
| Title | Guide to TQM in service industries |
| Remainder of title | |
| Statement of responsibility, etc. | ed. by Noriaki kano |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Tokyo |
| Name of publisher, distributor, etc. | Asian Productivity Org. |
| Date of publication, distribution, etc. | 1996 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xii, 284p. |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | Quality control; Total quality management(TQM) |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Kano, Noriaki., ed. |
| 919 ## - | |
| -- | 083105 |
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