Customer Care Excellence How to create an effective customer focus
Cook, Sarah
Customer Care Excellence How to create an effective customer focus by Sarah Cook - 6th ed - London Kogan Page Limited 2011 - viii, 278p.
9780749457051
658.812 / P11
Customer Care Excellence How to create an effective customer focus by Sarah Cook - 6th ed - London Kogan Page Limited 2011 - viii, 278p.
9780749457051
658.812 / P11